Terms of use

1. Site presentation

This site, accessible at the URL https://www.serenity-conciergerie.fr, is a showcase site presenting the services offered by our company. It allows users to learn about our services, contact us via forms and leave reviews.

2. Site access

Site access is free. Access and use of telecommunication networks are at the user's expense, according to the terms set by their internet service providers and telecommunications operators.

3. Personal data

The collection and processing of users' personal data is carried out in accordance with our Privacy Policy. By using the site, you consent to the collection and use of your personal data as described in this policy. You can consult the page dedicated to our Privacy Policy.

4. Contact forms and reviews

Users may contact us via the forms available on the site. The information provided must be accurate and truthful. We reserve the right not to respond to requests deemed inappropriate.

Reviews left by users must be respectful and comply with the law. Any defamatory, insulting or inappropriate content may be moderated or removed by the site administrator.

5. Intellectual property

The site, as well as all its contents (texts, images, graphics, logos, etc.), are the exclusive property of the company or its partners and are protected by intellectual property law. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by any means or process whatsoever, is prohibited without prior written authorisation.

6. Liability

We strive to provide accurate and up-to-date information on this site. However, we cannot guarantee the accuracy, completeness or relevance of the information presented. We decline all liability for errors or omissions, as well as for any damage resulting from the use of the site.

7. Hyperlinks

This site may contain hyperlinks to other websites. We exercise no control over these sites and decline all liability as to their content or availability.

8. Modifications to the Terms

We reserve the right to modify these Terms at any time. Modifications will come into effect upon publication on the site. Users are advised to consult this page regularly to take note of any modifications.

9. Applicable law and jurisdiction

These Terms are governed by French law. In the event of a dispute relating to the interpretation or execution of these Terms, the French courts shall have sole jurisdiction.

10. Contact

For any questions regarding these Terms, you may contact us at the following address: contact@serenity-conciergerie.fr

11. Consumer mediator

Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C)

• Address : 49 Rue de Ponthieu, 75008 Paris
• Represented by : Monsieur René Jalin
• Website : https://www.cm2c.net
• Email : contact@cm2c.net